Reference

Open Your Account With Clear Privacy Terms

Live Football Odds, Prosperity Fortune Tree and QRIS wallet records sit under one Privacy Policy so you know what we collect before you open an account.

Account data explainedDANA and OVO contextCookie use statedPrivacy contact listed
pelangislot Open Your Account With Clear Privacy Terms
CONTACT ROUTES

Reach Us About Privacy Requests

A privacy question should not get lost in a general chat thread. We route account-data requests through live chat, WhatsApp and email so you can choose the path that fits your device. Before we change phone, wallet or identity details, we may ask for account verification to protect you from unwanted edits.

Team online

Live chat

Use the chat button after login from 09:00 to 23:00 WIB. Tell us the request is about Privacy Policy records, then confirm your account phone before we discuss wallet or device details.

WhatsApp privacy queue

Message our WhatsApp support during service hours for privacy edits, access checks or document removal questions. We will ask you to verify the account first, then move the request to the correct team.

Email record request

Send longer privacy requests to [email protected] with your username, phone number and clear request type. We use email for deletion checks, data copies and cases that need a written trail.

PRIVACY CONTROLS

Manage Your Privacy Inside pelangislot

Privacy control works better when you can see the steps. In your account area, we separate profile details, wallet references, login history and communication settings so each request can be handled without…

Account profile data

We store your username, phone number, password hash and account status so you can log in and receive help. If you change phone details, support verifies the old record before saving the new one.

Payment reference data

For DANA, OVO, GoPay and QRIS, we keep transaction IDs, time stamps and success or failed status. We do not ask for wallet passwords, PINs or full app access at any point.

Device and session checks

Open Account, then Security, then Devices to see recent login activity. We may keep browser type, IP area and session time so we can spot access that does not match your usual pattern.

Cookie choices

Cookies help keep your login active, remember language choice and measure page errors. You can clear cookies through your browser settings, though you may need to log in again afterward.

Retention and deletion

We keep account and transaction records only as long as needed for service, security checks and lawful duties. If you ask for deletion, we review active balances, pending checks and required record periods first.

Correction request path

If your profile name, phone number or wallet reference is wrong, contact live chat or email. We compare the request with account history before editing records that affect access or payments.

Ask Clear Questions About Privacy

These answers cover the privacy points you are most likely to check before opening an account or updating your profile. We keep the wording practical: what data is collected, why we use it, how long it may stay with us and how you can contact us for changes.

We collect your username, phone number, password hash, account status and basic device data. If you add DANA, OVO, GoPay or QRIS activity, we keep transaction references needed for account and security checks.

No. We store payment references such as transaction ID, time, amount status and confirmation result. Your wallet PIN, app password and full wallet access stay outside our system and should never be shared with support.

Email [email protected] with your username, account phone and the data range you want checked. We verify ownership first, then prepare the account records we can lawfully share with you.

Yes, contact live chat or WhatsApp from 09:00 to 23:00 WIB. We will verify your account, compare recent login and wallet activity, then update details if the request passes our checks.

We use cookies to keep sessions active, remember language choice, reduce repeated login steps and detect page errors. You can clear them in your browser, but some account pages may ask you to log in again.

Retention depends on the record type. Profile data stays while your account is active, while transaction and security records may be kept longer for checks, dispute handling and lawful duties where local law permits.

Send a deletion request to [email protected] or start with live chat. We check identity, account balance, pending requests and required record periods before confirming what can be removed.